Privacy Policy

Last updated: 23 April 2026

1. Who we are

This website is operated by Velox Peptides, a trading name of CRP Labs Ltd (Company No. NI738125), Northern Ireland, UK. We are the data controller for the personal data we collect about you.

2. What we collect

When you place an order, we collect: your name, email address, phone number (optional), delivery address, billing address (if different), and your order history. We do not collect payment card details — payment is by bank transfer and your bank processes the transfer information.

When you browse the website, we receive standard web traffic data: IP address, browser type, pages visited, referrer URL, timestamps.

3. Why we collect it

  • Order fulfilment — to process your order, dispatch it, and communicate about delivery.
  • Customer support — to answer enquiries and support existing orders.
  • Legal compliance — to comply with UK tax, accounting, and consumer law obligations.
  • Security — to protect the website from abuse and fraud.

4. Legal basis

We process your personal data on the following bases under UK GDPR: (a) performance of a contract to fulfil your order; (b) legal obligation for tax and accounting records; (c) legitimate interest for fraud prevention and website security.

5. How long we keep it

Order records are kept for 7 years to comply with UK tax and accounting obligations. Enquiry emails are kept for 2 years unless you request deletion earlier. Web traffic logs are kept for 30 days.

6. Who we share it with

We share your data only with: (a) Royal Mail, to dispatch your order; (b) our accountants and banking providers, for financial record-keeping; (c) law enforcement or regulatory authorities if legally required. We do not sell or rent your personal data to any third party for marketing purposes.

7. Your rights under UK GDPR

  • Request access to the personal data we hold about you;
  • Request correction of inaccurate data;
  • Request deletion of your data, subject to legal retention requirements;
  • Object to processing for legitimate interest purposes;
  • Request restriction of processing;
  • Request portability of your data.

To exercise any of these rights, email veloxpeps@gmail.com.

8. Cookies

See our Cookie Policy for details on the cookies this website uses.

9. Complaints

If you have a complaint about how we handle your personal data, you may contact the UK Information Commissioner's Office (ICO) at ico.org.uk.

10. Changes

We may update this policy from time to time. The effective date at the top of this page reflects the date of the most recent update.

Compliance statement. Velox Peptides supplies research reagents for in vitro use by qualified researchers. Every compound is sold strictly as a research reagent. No product is a medicinal product within the meaning of the Human Medicines Regulations 2012. No product has been evaluated by the MHRA or FDA. No product is intended for human or veterinary consumption, diagnosis, treatment, cure, or prevention of any condition. Any use outside lawful scientific research is outside the scope of sale. See our Research Use Policy and MHRA Statement.